Retailers text back-to-school messages for 90% open rates

The latest trend in back-to-school marketing for retailers is using SMS to generate high engagement, writes Todd LaBeau, vice president of digital at Lindsay, Stone & Briggs. Kohl's and Abercrombie & Fitch are sending out short and sweet contest messages, whereas Nordstrom and Macy's are concentrating on getting recipients to share. The driver is that nine of 10 text messages are read within three minutes of being received, per SinglePoint Research.

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